What are credits?
Reviews use credits. They belong to the account the Rapid Review App is installed on, a personal account or an organization, and the reviews of all its repositories use them. An account has two kinds of credits:- Included credits: those of its trial, or those its plan includes for each month.
- Prepaid credits: bought in advance, and kept until used.
How does the trial work?
Every account starts with a trial: 50 credits or 14 days, whichever ends first.- It begins with the account’s first review, not when the App is installed.
- It ends 14 days after it began, or once its 50 credits are used, whichever comes first. Credits it hasn’t used by its last day aren’t kept.
- After the trial, the account pays as it goes, unless it picks a plan: its reviews use prepaid credits.
- Picking a plan during the trial starts the plan at once, and the trial ends with it. The trial’s credits left aren’t kept; the plan’s included credits take their place.
- Prepaid credits the account already has, such as the extra credits of an invite code (Invite and referral codes), are used once the trial’s credits run out.
Do I need a credit card for the trial?
No credit card is required for the trial. It doesn’t turn into a paid plan by itself: when it ends, the account’s reviews use its prepaid credits, unless it has picked a plan. With neither, its pushes aren’t reviewed until it has credits again (What happens when the credits run out?).How many credits does a review use?
A review of a push uses credits by the repository’s mode (Review modes): 1 in standard mode and 3 in advanced mode.- Every review uses them: the review of a new push, and one someone asks for by re-running the
rapid-reviewcheck or commenting@rapidreview-dev review. - A review that fails, is cancelled or reviews nothing gives them back: one whose check says “Review failed”, one stopped because a newer push was made, or one that started but couldn’t review any of the change, whose check says “Not reviewed: …” with a cause such as “review service unavailable”. Its check says so, for example “Cost: 3 credits, given back: nothing was reviewed.”
- A review of part of the change keeps them, such as one whose check says “Review incomplete”.
- A push that isn’t reviewed uses none, such as a draft, a pull request from a fork, or a later push in a repository that reviews later pushes only on request.
rapid-review check says what its review used, on its “Mode:” line, for example “Mode: advanced. Units reviewed: 3. Cost: 3 credits.”
What does a plan include?
Each plan includes credits for every month, counted from the day the plan started. The plans page at https://rapidreview.dev/pricing shows how many each plan includes, and its price.- A plan billed yearly includes its credits afresh for each month of its year.
- Included credits a month doesn’t use don’t carry over to the next month.
- Once the month’s included credits are used, reviews use prepaid credits until the next month begins.
- Learnings: on the trial and on a plan, Rapid Review records learnings from replies that decline its findings, and reviews use them (Learnings).
What are prepaid credits?
Prepaid credits are bought in advance, and kept until used. They don’t expire, and ending a plan keeps them.- On the trial or a plan, they’re used once the included credits run out.
- When the account pays as it goes, without a plan, every review uses them.
Can an account earn credits by referring someone?
Yes. An account’s owner shares the account’s referral code from “Refer and earn” in the Rapid Review app (How do I refer someone?). When someone uses it and installs the App on an account new to Rapid Review, or redeems it on an account’s Usage and billing tab, both accounts get 50 prepaid credits:- the account they installed the App on, or redeemed the code on;
- the account whose code it was, up to 1000 credits in all.
Can credits be bought automatically?
Yes, with automatic top-up. The account’s owner turns it on, on the account’s Usage and billing tab in the Rapid Review app. It’s off until they do.- It needs a card saved in Stripe. “Save a card in Stripe” opens Stripe’s page, which keeps the card and asks for the billing address that tax is worked out from. Rapid Review never sees the card.
- The owner sets three numbers: the credits each top-up buys, from 10 to 1000; the credits left under which one is bought, from 1 to 1000; and the most credits top-ups may buy in a month, from one top-up’s to 10000. Months are counted from the first of each month, UTC.
- When it buys: once a review leaves fewer credits than the number set, counting the included and prepaid credits together, or once a push isn’t reviewed for want of credits. One top-up at a time, usually within a minute or two.
- What it buys: prepaid credits, charged at a prepaid credit’s price, with tax where it applies, as if bought by hand. Each top-up is listed under Credit purchases as “Topped up automatically”.
- The monthly limit: once a month’s top-ups have bought it, none is bought until the next month. The app then warns at the top of the account’s pages when few credits are left.
- When a charge fails, for example because the card is declined or its bank asks for authentication, no credits are added and automatic top-up pauses. Every page of the account in the app says so, and why. Save another card if the card was the cause, then save the automatic top-up settings again to resume it.
- Each change to its settings is in the Audit log.
Which credits does a review use first?
Included credits come first: the trial’s, or the plan’s for the month. Prepaid credits are used once those run out. A review that needs more credits than the included ones left takes the rest from the prepaid credits.What happens when the credits run out?
A push isn’t reviewed when the account has fewer credits left than its review needs. A review in advanced mode needs 3, so with fewer left, a push in an advanced repository isn’t reviewed.- Its
rapid-reviewcheck is titled “Out of credits”, and the check and a comment on the pull request say why. The check links to the account’s Usage and billing tab in the Rapid Review app, which the account’s owner sees. - The push isn’t reviewed later by itself. Once the account has credits again, the next push is reviewed. To review the push that was left out, re-run its
rapid-reviewcheck or comment@rapidreview-dev reviewon the pull request. - The Rapid Review app shows “Reviews are paused” at the top of the account’s pages, and warns there while few credits are left.
Where do I see how many credits are left?
In the Rapid Review app at https://app.rapidreview.dev:- The account’s owner, a personal account itself or an owner of the organization, sees on the account’s Usage and billing tab its trial or plan, the included and prepaid credits left, what reviews used each day and in each repository, and how many pushes weren’t reviewed for want of credits.
- Everyone who can see a repository sees, on the Repositories tab, what its reviews used of the account’s credits in the trial or the plan’s current month.
How do I pick a plan or buy credits?
The account’s owner picks a plan and buys prepaid credits on the account’s Usage and billing tab in the Rapid Review app, through Stripe. Prepaid credits are bought by hand there, or by automatic top-up (Can credits be bought automatically?). The plan, the card and the invoices are then managed in Stripe’s customer portal (Billing).What happens to credits when a payment is refunded or disputed?
A refund takes back the same share of the credits the payment paid for that are still unused. Refunds made in parts take back together what one full refund would.- A purchase of prepaid credits: its share of the prepaid credits the account has left.
- A plan’s payment: its share of the plan’s included credits left in the current month and, for a yearly plan, of each later month of its year. A refund of an upgrade takes back only what the upgrade added. A payment whose period has ended takes nothing back: its credits have lapsed.